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Coldplay fans slam ‘useless’ Ticketmaster and complain platform sent them to the back of the queue after securing £20 Infinity tickets
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Coldplay fans slam ‘useless’ Ticketmaster and complain platform sent them to the back of the queue after securing £20 Infinity tickets

Coldplay fans are furious and have slammed ‘useless’ Ticketmaster after failing to get Infinity tickets for the band’s upcoming Music Of Spheres tour.

The band launched the giveaway with a limited number of £20/$20/€20 seats, to be purchased in pairs, with their location in the venue only revealed after tickets had been collected in person.

Following their release on Friday afternoon, fans rushed to Ticketmaster, only to discover that after they placed the seats on their online bask, an error kicked them to the back of the line.

They raced to infiirnity tickets to the site with 2 tickets, but couldn’t buy at the time and was completely sold out at 12:10. At this rate I’ll never see them live’.

‘I had Coldplay Infinity tickets in my shopping cart, only paid to be sent to the back of the queue, where are my tickets now?’: ‘Ticketmaster what’s going on?’ What is this mistake!!!’: ‘How is it possible that I was 115 in line for Coldplay Infinity tickets, got through in under a minute and it says there are no tickets left? A JOKE’.

Coldplay fans slam ‘useless’ Ticketmaster and complain platform sent them to the back of the queue after securing £20 Infinity tickets

Coldplay fans are furious and have slammed ‘useless’ Ticketmaster after failing to get Infinity tickets for the band’s upcoming Music Of Spheres tour (Chris Martin pictured)

The band launched the giveaway with a limited number of £20/$20/¿20 seats, to be purchased in pairs, with their venue location only revealed after tickets had been collected in person.

The band launched the giveaway with a limited number of £20/$20/€20 seats, to be purchased in pairs, with their location in the venue only revealed after tickets had been collected in person.

Coldplay’s website states that the supply would likely sell quickly and that demand would exceed supply.

MailOnline has contacted representatives of Ticketmaster and Coldplay for comment.

In September, the group announced that six new UK shows would take place next summer, extending their record-breaking Music Of The Spheres World Tour.

The band announced that they would play at London’s Wembley Stadium and Craven Park Stadium in Hull.

They are the only UK/European cities the band will perform in next year, with 10% of proceeds being donated to Music Venue Trust to support local venues across the country.

Mark Davyd, CEO of Music Venue Trust said: ‘Coldplay is the perfect example of a British band that came through the grassroots circuit on the way to global stadium-filling success.

‘It’s fantastic to see them celebrating their own path to Wembley by giving back to the grassroots music venues that supported them and recognizing the artists and promoters who are struggling more than ever to build their own careers.

‘Thanks to our partnership with Save Our Scene – who introduced us to Coldplay last year – this money will go directly to work that ensures communities across the country continue to have access to great live music on their doorstep.

Following their release on Friday afternoon, fans rushed to Ticketmaster, only to discover that after they booked the seats on their online basket, an error kicked them to the back of the queue (L-R) Coldplay's Jonny Buckland, Guy Berryman, Phil Harvey, Chris Martin

Following their release on Friday afternoon, fans rushed to Ticketmaster, only to discover that after they booked the seats on their online basket, an error kicked them to the back of the queue (L-R) Coldplay’s Jonny Buckland, Guy Berryman, Phil Harvey, Chris Martin

They raced to

They raced to

What are Coldplay Infinity tickets?

Coldplay launched Infinity Tickets, selling at £20/$20/€20 per seat and to be purchased in pairs for their 2025 Music Of Spheres tour.

The limited number of tickets were released on Friday, November 22 and could be placed anywhere in the venue, with locations only announced after tickets had been collected in person from the venue.

Coldplay’s website stated that the supply would likely sell quickly and that demand would exceed supply.

‘The band’s support will truly stop venues closing, make tours possible and bring the joy of live music to thousands of people.

‘After months of discussing Coldplay’s potential support around these UK shows with them, we are so pleased and grateful that the news is finally out!’

Coldplay are reportedly paying a seven-figure sum to their former manager Dave Holmes after he sued the band for £10million.

The band parted ways with Dave in 2022 after more than twenty years, which led to a dramatic and lengthy legal battle.

Coldplay UK tour dates for 2025

August 22 – Hull Craven Park Stadium

August 23 – Hull Craven Park Stadium

August 26 – London Wembley

August 27 – London Wembley

August 30 – London Wembley

August 31 – London Wembley

In 2023, Dave claimed he was owed £10 million in unpaid commission for Coldplay’s tenth and eleventh albums, both of which have yet to be released.

However, the band, led by frontman Chris Martin, counter-claimed for £14 million, claiming Holmes lost control of the budgets for their Music of the Spheres tour and overspent by £17.5 million.

Documents filed with London’s High Court, obtained by The Sun, stated that Coldplay had agreed an undisclosed seven-figure settlement to prevent private information from being revealed in court.

A source added: “Chris and the band are happy to have drawn a line in the sand, but it comes at a price. The settlement cost them millions. They just want to move on.’

Since Dave’s departure, Chris’s best friend Phil Harvey, who helped finance their first recording and was then known as the band’s fifth member, has stepped in to head up their management team.

MailOnline has contacted Coldplay representatives for comment.

Last year, Coldplay’s legal battle with their former manager took a dramatic turn when Dave accused the band of ‘making up’ stories about accidents and ‘ethical lapses’.

Holmes told MailOnline that he believes the British group led by Chris Martin ‘knew they were in trouble’ after the counterclaim was lodged for £14 million.

Returning to the summons, a spokesperson for Mr Holmes told MailOnline in October: ‘Coldplay knows they have problems with their defence.

‘Accusing Dave Holmes of non-existent ethical lapses and other fabricated misconduct will not deviate from the real issue: Coldplay had a contract with Dave, they refuse to honor it and they must pay Dave what they owe him’.

Coldplay felt that Mr Holmes’ tour had suffered rising costs.