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PayPal disabled: App doesn’t work because users can’t access their money
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PayPal disabled: App doesn’t work because users can’t access their money

PayPal no longer works properly, causing users to lose access to their money.

The company’s status page said it was experiencing “a system issue” that had caused problems in a number of different areas of PayPal, including the ability to withdraw money or use the express checkout tool.

“Our technical teams are actively working to resolve the issue,” the update said.

The issues also affected PayPal’s crypto offering and the Xoom and Venmo apps that can be used to send money online.

Other parts of PayPal — such as Zettle, the small ticket machines used by many merchants to make sales — worked as expected, the page indicated.

Tracking website Down Detector recorded a huge spike in the number of people reporting problems around midday UK time on Thursday.