Millions of people on the East Coast experienced internet outages in the early hours of Tuesday morning on Verizon Fios.

The affected area, based on a map of user-reported issues on Downdetector, covers approximately 300 miles from Philadelphia, Pennsylvania, to Richmond, Virginia.

A Verizon spokesperson told Newsweek in an emailed statement at 7 a.m. EST: “A network issue early this morning disrupted service for some Verizon Fios customers in the Northeast for a brief period. As soon as the issue was identified, our engineering teams restored the service quickly.”

Reports of the outages peaked between midnight and 2 a.m. ET, with the network receiving thousands of complaints during this time, according to Downdetector, a third-party website that tracks real-time service outages.

Ninety percent of these complaints related to internet services, 9 percent were described as ‘total blackouts’, while 1 percent related to TV streaming.

In addition to the part of the East Coast, an area in southern Kansas also appears to have been affected, according to the map.

A user on

Verizon Fios is a fiber optic internet, TV and phone service offered by Verizon. The company is the largest provider of mobile services in the country.

Newsweek contacted Verizon outside regular business hours on Tuesday for more information via email.

Another online tracker, Outage.Report, also reported receiving outrage reports about Verizon Fios in about 26 cities.

In addition to Verizon, other major internet providers such as AT&T, Cox and Xfinity also registered a spike in the number of reported outages, according to Downdetector.

Commenters on the site noted that their internet had been down for hours and criticized Verizon for not addressing the problem as of 3 a.m. ET.

“The @Verizon FiOS network has been offline for almost two hours and neither they nor @VerizonSupport have posted anything,” one user wrote.

“So. Huge widespread internet outage at Fios with no confirmation from Verizon. It’s been over an hour. They don’t seem to acknowledge anyone. It’s mainly the East Coast/DMV area. It’s a bit concerning,” another person said .

Verizon is responding to individual users on the Verizon Support

Verizon has experienced several outages in the US in recent months, including in September and October.

Is the Verizon Wi-Fi connection down?

Yes. Verizon Fios is a bundled Internet access, telephone, and television service offered by Verizon Communications and operates over a fiber optic network in the United States. The current outage at Fios has limited Wi-Fi access for some customers on the East Coast.

Verizon internet outage map

According to Downdetector, the outage has been reported in a cluster of urban areas along the East Coast, mainly around Washington DC. Fios also appears to be in the Wichita, Kansas area.

Is Verizon down in your area? How to check

Downdetector’s Verizon Fios outage and reported issues map shows the part of the US currently affected by the outage. Downdetector only reports an incident if the number of problem reports is significantly higher than the usual volume at that time.

Users briefly reported that Verizon’s support page was offline, but it appears to be back up and running. If you experience an outage, check there for updates and information about troubleshooting tips.